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Control document numbers and sequences

Give each document type a predictable number, with the prefix, scope and reset cycle your auditor expects.

SettingsFor Business administrator · Accountant5 steps

Where this lives

Permissions needed

  • Documents · Manage
  • Documents · View

Any one of these grants access. Ask an administrator if the screen is not visible to you.

Before you start

  • Business-wide settings access
  • Agreement on the numbering your accountant or auditor requires

Complete the workflow

  1. 1

    Choose the document type

    Each type carries its own sequence, so invoices, receipts and delivery notes number independently of one another.

  2. 2

    Set the prefix and pattern

    The prefix identifies the document at a glance and the format pattern decides how the counter is rendered alongside it.

  3. 3

    Choose the scope

    A business-wide sequence gives one series across every branch. A branch-scoped sequence gives each branch its own counter, which means the same number can appear in two branches unless the prefix separates them.

  4. 4

    Choose the reset cycle

    The counter can run continuously, or restart yearly or monthly. Restarting is common for tax reporting and is the usual reason a number appears to go backwards.

  5. 5

    Verify on a real document

    Issue one document and read its number before relying on the configuration. This is far cheaper than discovering the pattern was wrong across a month of invoices.

Useful tips

  • Changing scope or reset cycle part-way through a year produces a visible discontinuity — agree it with your accountant before, not after.
  • If numbers must be unique across the whole business, put the branch in the prefix rather than relying on a shared counter.

Troubleshooting

Numbers restarted unexpectedly

Check the reset cycle. A yearly or monthly cycle restarts the counter at the start of each cycle by design.

Two branches issued the same number

The sequence is branch-scoped, so each branch counts independently. Distinguish them in the prefix, or move the sequence to business scope.

Catalogue 2026.08.10