Control document numbers and sequences
Give each document type a predictable number, with the prefix, scope and reset cycle your auditor expects.
Where this lives
- Settings › Documents
/dashboard/settings/documents
Permissions needed
- Documents · Manage
- Documents · View
Any one of these grants access. Ask an administrator if the screen is not visible to you.
Before you start
- Business-wide settings access
- Agreement on the numbering your accountant or auditor requires
Complete the workflow
- 1
Choose the document type
Each type carries its own sequence, so invoices, receipts and delivery notes number independently of one another.
- 2
Set the prefix and pattern
The prefix identifies the document at a glance and the format pattern decides how the counter is rendered alongside it.
- 3
Choose the scope
A business-wide sequence gives one series across every branch. A branch-scoped sequence gives each branch its own counter, which means the same number can appear in two branches unless the prefix separates them.
- 4
Choose the reset cycle
The counter can run continuously, or restart yearly or monthly. Restarting is common for tax reporting and is the usual reason a number appears to go backwards.
- 5
Verify on a real document
Issue one document and read its number before relying on the configuration. This is far cheaper than discovering the pattern was wrong across a month of invoices.
Useful tips
- Changing scope or reset cycle part-way through a year produces a visible discontinuity — agree it with your accountant before, not after.
- If numbers must be unique across the whole business, put the branch in the prefix rather than relying on a shared counter.
Troubleshooting
Numbers restarted unexpectedly
Check the reset cycle. A yearly or monthly cycle restarts the counter at the start of each cycle by design.
Two branches issued the same number
The sequence is branch-scoped, so each branch counts independently. Distinguish them in the prefix, or move the sequence to business scope.
Related guides
Configure taxes and inclusive pricing
Define reusable tax components and groups, then control whether product prices include or exclude those taxes.
Configure the accounting foundation
Map operational events to the chart of accounts and control when financial periods accept postings.
Catalogue 2026.08.10