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Manage roles, permissions and branch scope

Give staff enough authority to perform their work without granting access beyond assigned branches or your own authority.

SettingsFor Business owner · Security administrator4 steps

Where this lives

Permissions needed

  • Settings · Roles
  • Settings · Users

Any one of these grants access. Ask an administrator if the screen is not visible to you.

Before you start

  • Access to role or user administration
  • A defined branch assignment policy

Complete the workflow

  1. 1

    Define the role

    Group permissions by job responsibility. Avoid combining cashier, finance administration and security administration without a business reason.

  2. 2

    Respect delegation boundaries

    You cannot grant permissions that you do not hold. Business-wide role definitions require access to all branches.

  3. 3

    Assign branch access

    Choose the user's home branch and additional allowed branches. Access All Branches is separate from an Admin role.

  4. 4

    Verify the result

    Ask the user to sign in again after authority changes, then confirm menus and record visibility from their account.

Useful tips

  • A branch-limited administrator remains limited even when their role is named Admin.
  • Review high-risk permissions periodically through the audit log.

Troubleshooting

Role definitions are read-only

The signed-in administrator lacks Access All Branches or does not have authority to delegate the selected permissions.

Catalogue 2026.08.10