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Dispatch fiscal documents to eTIMS

Configure the eTIMS connection and keep the queue of fiscal documents raised from sales, invoices and credit notes moving.

SettingsFor Integration administrator · Accountant5 steps

Where this lives

Permissions needed

  • Settings · Integrations

Any one of these grants access. Ask an administrator if the screen is not visible to you.

Before you start

  • eTIMS credentials issued for this business
  • Tax configuration that matches what you intend to report
  • Business-wide settings access

Complete the workflow

  1. 1

    Confirm the tax setup first

    Dispatched documents carry tax exactly as configured. Correcting tax after documents have been accepted means issuing credit notes, so settle the tax groups and price treatment before connecting.

  2. 2

    Configure the connection

    Enter the credentials issued for the business. They are stored encrypted rather than in plain configuration, and are not readable back from the screen.

  3. 3

    Watch the queue

    Each sale, invoice and credit note becomes a fiscal document that is processing, accepted, rejected, or waiting to retry. The queue is the authoritative view of what the authority has actually received.

  4. 4

    Resolve rejections

    A rejected document keeps the error that was returned. Correct the underlying cause and dispatch again rather than re-issuing the sale.

  5. 5

    Reconcile periodically

    Compare accepted fiscal documents against the sales for the period, so a persistent failure is found by you rather than by an audit.

Useful tips

  • A document waiting to retry has not failed — transient errors are retried rather than discarded.
  • Never re-key a rejected sale. If the original is later accepted, the transaction is reported twice and both must then be credited.

Troubleshooting

Documents stay in processing

Check the credentials and connectivity. The queue retries rather than dropping work, so a backlog usually means the connection, not the documents.

A document was rejected

Read the error recorded against it, correct the data it objected to, and dispatch that document again.

Catalogue 2026.08.10